Volume 7, Issue 06, 2023 (ISSN : 2348 – 9510) S. No. Name of Research Article (Volume 7, Issue 06, 2023) Page No. 1. ARTIFICIAL INTELLIGENCE IN CUSTOMER SERVICE: A COMPREHENSIVE STUDY OF PEGA CHATBOTS USING DIGITAL MESSAGING (Author’s: Aindrila Ghorai) 1-9 2. RESILIENCE IN PROJECT MANAGEMENT: STRATEGIES FOR OVERCOMING CHALLENGES (Author’s: Raghunath Reddy Koilakonda) 10-17 3. FORECASTING OF SUPERMARKET SALES USING BIG DATA ANALYTICS AND MACHINE LEARNING TECHNIQUES IN BUSINESS SECTOR (Author’s: Davinder Pal Singh) 18-30 4. AI AND MACHINE LEARNING TO IMPROVE PATIENT OUTCOMES IN HEALTH INSURANCE (Author’s: Vishnupriya S Devarajulu) 31-34 5. SECURING DIGITAL JOURNALISM: A CYBERSECURITY PROCESS FOR THE MEDIA INDUSTRY (Author’s: Viraj Asher) 35-39 6. AUTOMATED ALERTS FOR REAL-TIME IT INFRASTRUCTURE MONITORING (Author’s: Aakash Aluwala) 40-48 7. A REVIEW OF CONTINUOUS INTEGRATION AND CONTINUOUS DELIVERY (CI/CD) PRACTICES IN MODERN SOFTWARE DEVELOPMENT (Author’s: Rajesh Goyal) 49-58 8. OPTIMIZING CUSTOMER SEGMENTATION FOR ENHANCED RECOMMENDATION SYSTEMS THROUGH COMPARATIVE ANALYSIS OF K-MEANS, HIERARCHICAL CLUSTERING, AND DBSCAN ALGORITHMS (Author’s: Ankit Bansal) 59-71 9. LEVERAGING MACHINE LEARNING AND AI TO PREVENT FRAUD IN MANUFACTURING WARRANTY PROCESSES: A PROACTIVE APPROACH FOR ENHANCED RISK MANAGEMENT (Author’s: Praveen Kotholliparambil Haridasan) 72-87 10. ENHANCING ELECTROMAGNETIC SIMULATIONS WITH PHYSICS-INFORMED NEURAL NETWORKS: A CASE STUDY ON MAXWELL’S EQUATIONS (Author’s: Saandeep Sreerambatla) 88-101 11. LEVERAGING SALESFORCE FOR ENTERPRISE DIGITAL TRANSFORMATION: STRATEGIES, BENEFITS, AND OUTCOMES (Author’s: Praveen Kotholliparambil Haridasan) 102-114
